July 25, 2024

On Tuesday, South Florida-based Mount Sinai Medical Center announced a new remote patient monitoring and chronic care management partnership with HealthSnap, a Miami-based virtual care management platform. The partnership is aimed at improving outcomes among the health system’s Medicare population

“Mount Sinai Primary Care is committed to delivering care that is accessible, comprehensive, and evidence-based, with a patient-centric approach,” said Dr. Clifford Medina, chief of general medicine at Mount Sinai Medical Center, in a statement. “HealthSnap’s extensive clinical resources, innovative platform, and proven patient outcomes enable us to provide proactive chronic condition care at scale across our entire primary care patient population.”

HealthSnap, founded in 2015, seeks to help health systems meet patients where they are in between office visits, explained Samson Magid, the company’s CEO.

He pointed out that the country’s population is aging rapidly and becoming more chronically ill with each passing year. To stay healthy, these patients usually need home-based care in between their in-person visits, but hospitals are struggling to provide that type of care at scale, he noted.

“HealthSnap enables health systems to deliver scalable virtual care management programs so they can manage patients with high-risk, high-cost chronic conditions all the time,” Magid declared. “We’re enabling proactive care that’s always ongoing to help patients improve their health in between visits and avoid critical health events.”

The company’s platform gives providers ready access to various workflows they need to launch and scale a remote patient monitoring and chronic conditions management program. It has tools to manage more than 100 chronic conditions in both primary and specialty care, Magid noted.

Once patients get enrolled in the program, HealthSnap sends pre-configured, cellular-enabled health devices to their homes. For example, if a patient has high blood pressure, they’ll receive a blood pressure cuff.

Each patient is also assigned a nurse as their care navigator. On a monthly basis, these care navigators call the patient to go over their readings, gauge whether care needs to be escalated, schedule preventive appointments and close any care gaps, Magid added.

HeathSnap’s partnership with Mount Sinai Medical Center began in March when the health system began using the company’s remote patient monitoring platform. This technology is currently live at three locations, with plans to expand to 13 of Mount Sinai’s locations in South Florida by the end of the year.

Under this partnership, Mount Sinai Medical Center also plans to expand its existing in-house chronic conditions management program to bring the offering to its Medicare population at scale. Both the remote patient monitoring and chronic conditions management programs are slated to support more than 4,000 patients by the end of 2024 — with plans to reach up to 10,000 patients over the coming years.

The health system’s new-and-improved programs will provide care for patients with chronic conditions like diabetes, hypertension, congestive heart failure, obesity, COPD, asthma and osteoporosis.

“We fill a gap — not only is [Mount Sinai Medical Center] now able to treat those patients in the office, but they’re also able to have a safety net to ensure that patients are getting the care they need when and where they need it. So we’re ensuring that patients don’t leak and go to other health systems. We’re helping drive patient loyalty to Mount Sinai’s networks and patients are getting the care they need based on the trends of their conditions over time,” Magid remarked.

HealthSnap has already integrated with Mount Sinai Medical Center’s Epic EHR, giving clinicians a centralized platform to review, analyze and act on patients’ data, as well as the ability to easily file claims, he added.

Some of HealthSnap’s other health system customers include UnityPoint Health, Prisma Health and Tampa General Hospital.

Photo: marchmeena29, Getty Images

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